Work in payroll system support, focusing on agile assistance and resolution of inquiries We are seeking a Payroll Support Assistant to provide user support for the payroll system and assist in resolving questions related to HR department routines. This position is ideal for candidates with practical payroll experience who enjoy customer service, technical support, and direct client interaction. Responsibilities * Provide technical support to system users, primarily via chat * Clarify questions related to payroll and HR department routines * Identify and resolve issues clearly and promptly * Conduct supplementary phone support when necessary * Assist users with processes such as hiring, terminations, vacations, and legal obligations * Ensure quality and efficiency in all support interactions Mandatory Requirements * Prior experience in the HR department * Practical experience with: * Payroll calculation * Hiring * Terminations * Vacations * SEFIP * DIRF * eSocial * Strong written and verbal communication skills * Aptitude for customer service and technical support * Organization and prompt problem-solving ability Compensation: Up to R$3.800,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
