Receptionist/Customer Service Representative

Description

Job Summary: A professional responsible for in-person and telephone customer service, internal communication management, administrative support, and basic IT support. Key Highlights: 1. In-person and telephone customer service for clients, visitors, and employees 2. Internal communication management and administrative support 3. Maintaining the organization and corporate image of the workplace - Provide in-person service to clients, visitors, and employees; - Answer and route telephone calls promptly and professionally; - Monitor and respond to the doorbell/visitor entrance; - Manage the company's internal WhatsApp, responding to messages and forwarding requests to the respective department heads; - Receive, register, and forward mail and packages; - Provide basic administrative support to internal departments; - Assist the IT department with simple tasks, such as opening service tickets, providing basic user guidance, and offering initial operational support; - Maintain the reception area’s organization and uphold the corporate environment’s positive image. **Qualifications (education, courses, training)** - Completed high school education - Basic proficiency in Excel and Word Employment Type: Full-time CLT Compensation: R$2.000,00 \- R$2.300,36 per month Benefits: * Dental insurance * Food basket * Profit-sharing program * Life insurance Work Location: On-site