




Job Summary: Direct operational support, ensuring the smooth execution of facilities management contracts, team supervision, and administrative assistance. Key Highlights: 1. Working at the operational desk to provide daily support to operations 2. Monitoring and tracking operational activities in real time 3. Recording and handling operational incidents **Role: Operational Assistant** **Role Summary:** Responsible for providing direct support to the company’s daily operations, working at the operational desk to ensure the full functionality of facilities management contracts, team supervision, incident response, and administrative support to operational and contract management areas. **Key Responsibilities:** Monitor and track, in real time, the execution of operational activities (e.g., reception, cleaning, maintenance, security, front desk, and other outsourced services); Record and handle operational incidents, mobilizing responsible teams and ensuring resolution within established timeframes; Support shift scheduling, shift swaps, and coverage for absences, coordinating with supervisors and field leaders; Monitor staff attendance and movements at workstations; Contribute to smooth operations by reporting deviations and proposing process improvements. **Additional Information:** * Work schedule: 12 hours on / 36 hours off (day shift); * Employment type: Permanent CLT contract **We Offer:** * Monthly salary: R$2\.031,57 Meal Allowance: R$458.00/month Food Voucher: R$26.00/day Transportation Voucher, life insurance, medical/dental assistance **Requirements:** * Preferred familiarity with HK or Sar2g systems. Employment type: Permanent CLT contract Salary range: R$2\.000,00 \- R$2\.200,00 per month Benefits: * Medical assistance * Dental assistance * Profit-sharing program * Life insurance * Meal allowance * Food voucher * Transportation voucher Work location: On-site


