**Autoconf** is a **technology** company that delivers independent management, increased sales, and greater profitability through a comprehensive management system specifically designed for the used car industry, enabling dealerships to be structured based on accurate, process-driven methodologies. **Your support team responsibilities:** * Respond to our customers and resolve their issues (via e\-mail and chat); * Understand each customer's needs and demonstrate how they can achieve greater success with our system; * Classify and distribute more complex technical support requests; * Ensure high-quality support delivered within the estimated response and resolution timeframes; **Preferred qualifications:** * Strong writing skills, due to daily interaction with our customers; * Experience interacting with customers; * Effective time and calendar management; * Genuine interest in the technology field and alignment with its values; * Multitasking ability and ease of learning. **Check this out — there’s a lot of great stuff ahead!** * Meal and food allowance via Caju card * Transportation allowance or fuel cost assistance via Caju card * Health insurance plan with co-payment (extendable to dependents) * Dental insurance plan * Gym membership plan with TotalPass * Educational partnerships enabling undergraduate or postgraduate studies * English language school partnerships * Employment type: CLT * Working hours: Monday to Friday \- 9:00 AM to 6:00 PM **So, are you ready to join our team?**
João Silva
Indeed · HR
João Silva
Indeed · HR
