Junior Support Technician

Description

Job Summary: The professional will be responsible for installing, configuring, maintaining, and providing technical support for software, hardware, and networks, ensuring the proper functioning of IT systems. Key Highlights: 1. Remote and on-site technical support with courteous and efficient service. 2. Corrective and preventive maintenance of hardware and peripherals. 3. Access and permission management in corporate systems and tools. Since 1999, Braga Soluções em TI has provided customized and effective services and products to clients of varying sizes and industry segments. **Responsibilities:** * Install, configure, update, and uninstall software and applications according to user needs and company policies; * Format and configure laptops and desktops; * Ensure proper operation of internet services, email providers, and platforms such as Microsoft 365 and Google Workspace; * Create, modify, and manage user access and permissions in corporate systems and tools; * Perform corrective and preventive maintenance on printers, hardware, and peripherals; * Install and maintain IT equipment, including computers, monitors, routers, switches, and others; * Provide remote and on-site technical support to users, ensuring courteous, prompt, and efficient service; * Update and maintain the company’s hardware and software inventory; * Diagnose and resolve network-related issues (wired and Wi-Fi), managed switches, and email services. **Requirements:** * Technical or higher education degree (in progress or completed) in Information Technology, Computer Networks, or related fields; * Knowledge of Windows and Linux operating systems; * Familiarity with the Microsoft 365 environment; * Understanding of TCP/IP networking, including configuration of switches, routers, and Wi-Fi access points; * Experience with remote support tools; * Basic knowledge of information security is desirable. **Benefits offered:** * Meal Allowance * Transportation Allowance * Medical Insurance * Dental Insurance * Birthday Day Off * Gympass * Language School Partnership * Microsoft Certifications Employment Type: Permanent CLT Compensation: R$2.459,57 per month