Junior Support Analyst

Description

Job Summary: Technical support professional responsible for managing Microsoft 365 systems, configuring networks and devices, and resolving hardware and software issues. Key Highlights: 1. Comprehensive Microsoft 365 support and email configuration 2. Network and Wi-Fi infrastructure management and configuration 3. Printer and scanner installation and troubleshooting Microsoft 365 support; Outlook SMTP/IMAP configuration support on computers and mobile devices; OneDrive installation and configuration; Wi-Fi configuration; Email; Email account management: account setup, password reset, group and distribution list configuration; Backup; Local backup configuration; Online backup configuration; Printer/Scanner; Printer installation (remote or on-site); Workstation printing issue verification (remote or on-site); Scanner software installation (remote or on-site); Network printer configuration (wired and Wi-Fi); Software repair/update (remote or on-site); Network infrastructure; Switch support; Access Point support; Wi-Fi network configuration (SSID creation, password setup, and security password change). Employment type: Full-time, CLT permanent contract Compensation: R$1.800,00 – R$2.100,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance