Description
**Job Description:**
We are hiring Junior Customer Service Representatives to work in inbound customer service, focusing on customer support and issue resolution.
The job will be performed remotely, offering greater flexibility and comfort.
**Responsibilities:**
* Answer customer calls, providing support and information about products/services;
* Record interactions in the internal system;
* Forward requests to the responsible departments when necessary;
* Ensure efficient and courteous service.
**Requirements:**
* Reside in Teresina, PI;
* Completed high school education;
* Stable internet connection;
* Strong verbal and written communication skills;
* Quiet and organized environment for remote work;
* Prior experience in customer service is a plus.
**Preferred Qualifications:**
* Availability for initial online training;
* Ability to solve problems practically and efficiently.
Employment Type: Permanent CLT contract
Compensation: Starting from R$1\.621,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Childcare allowance
* Partnership agreements and commercial discounts
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Work Location: Remote