Description
Job Summary:
This position supports basic technical support, installation, configuration, and maintenance of IT equipment, as well as assisting in organizing and documenting the department.
Key Highlights:
1. Support for basic technical support tickets
2. Assistance with installation and configuration of computers and peripherals
3. Opportunity to learn about technology and IT support
Responsibilities:
* Provide support for basic technical support tickets (onsite and remote);
* Assist with installation and configuration of computers, printers, and peripherals;
* Support organization and inventory control of IT equipment;
* Register and update users in internal systems, when authorized;
* Assist with basic hardware and software maintenance;
* Support cable management, workstations, and equipment rooms;
* Help document IT department procedures and routines;
* Provide administrative support to the technical team.
Requirements:
* Basic computer skills (Windows, Microsoft Office, and internet browsing);
* Interest in learning about technology, systems, and IT support;
* Availability for onsite work;
* Currently enrolled in, preferably, an Information Technology-related program.
Minimum Education: High School (Secondary Education)