IT SUPPORT ASSISTANT

Description

Job Summary: The Information Technology Assistant will provide technical support to employees, ensuring the proper functioning of IT equipment and applications, and resolving hardware and software issues. Key Highlights: 1. Essential technical support for the company's IT operations. 2. Direct involvement in resolving hardware and software issues. 3. User support for questions regarding equipment and applications. **Job Description:** ---------------------- The Information Technology Assistant will be responsible for providing technical support to company employees, ensuring the proper functioning of IT equipment and applications. They will work collaboratively to resolve issues related to hardware, software, and internet connectivity, and assist users with questions about using their equipment and applications. Work schedule: Monday to Friday, from 8:00 AM to 6:00 PM, and Saturdays (rotating every 15 days). **Mandatory Requirements:** ------------------------------ Intermediate Microsoft Office proficiency; Intermediate knowledge of hardware maintenance, software installation, internet Intermediate knowledge of equipment installation, configuration, and maintenance Intermediate knowledge of information technology applications; Basic knowledge of data backup and recovery **Desirable Requirements:** -------------------------- Currently pursuing a Bachelor's degree in Information Technology or related fields. \- Optional * 18 months of experience in IT support. * Intermediate knowledge of computer science (Software and Hardware) is desirable. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- * Transportation Allowance * Life Insurance * Corporate Health and Dental Plans * Union Benefits * On-site Meals **Work Location:** ---------------------- Maringá **Working Hours:** ------------------------ Business Hours