Description
Job Summary:
IT internship focused on user support, technical assistance for microcomputers and software, and documentation development.
Key Highlights:
1. IT user support and technical assistance
2. Hardware and software maintenance
3. Development of IT process documentation
* In-person/telephone/chat/email support, managing the ticket queue, including: supporting users of microcomputers, company applications, and peripherals; software installation, formatting, and configuration; hardware maintenance. Assisting and guiding users/customers with their questions. Developing IT process documentation.
* Experience with help desk support
* Proficiency in Microsoft Office. Excellent written and verbal communication skills.
* Information Technology.
Position Type: Internship
Contract Duration: 12 months
Compensation: R$1.000,00 - R$1.100,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site