IT Assistant

Description

Job Summary: IT Assistant focused on technical support for hardware and software, ticket handling, and IT user support in Ribeirão Preto. Key Highlights: 1. Technical support for hardware and software 2. Help desk ticket handling 3. IT user support Opportunity for an IT Assistant in Ribeirão Preto! **Responsibilities and duties** Main responsibilities: Provide technical support for hardware and software; Answer telephone calls; Handle tickets via help desk tools; Support the provision of technical assistance to IT users, addressing general IT-related issues within the company, including computers, mobile phones, printers, networks, systems, and applications; Install and maintain computers and peripherals for users; Create IT manuals; Manage technology asset registration; And other related activities. **Requirements and qualifications** Completed technical or undergraduate degree in Information Technology-related fields; Minimum 6 months of experience in technical support; Must reside in Ribeirão Preto or nearby cities. **Additional information** The company offers: Salary Meal or Food Allowance Transportation Allowance Medical Insurance Life Insurance Wellhub We are Brazil's first dealership network specializing in premium vehicles and possess expertise that delivers the highest level of service excellence to our customers. A journey that began in 2002 and has since accelerated the market and racetracks across the country, gaining recognition across diverse sectors of motorsport. Over 18 years of history, we have united determination with the freedom to forge new paths. We are ready to create transformative experiences and deliver the best moments of our customers' journeys. The Group’s credibility and excellence are recognized across all its locations: São Paulo, Ribeirão Preto, Brasília, and Goiânia. Currently, we represent 6 brands: Audi, BMW, BMW Motorrad, MINI, and Porsche.