IT Apprentice

Description

Job Summary: This position supports basic technical support, installation, configuration, and maintenance of IT equipment, as well as assisting in organizing and documenting the department. Key Highlights: 1. Support for basic technical support tickets 2. Assistance with installation and configuration of computers and peripherals 3. Opportunity to learn about technology and IT support Responsibilities: * Provide support for basic technical support tickets (onsite and remote); * Assist with installation and configuration of computers, printers, and peripherals; * Support organization and inventory control of IT equipment; * Register and update users in internal systems, when authorized; * Assist with basic hardware and software maintenance; * Support cable management, workstations, and equipment rooms; * Help document IT department procedures and routines; * Provide administrative support to the technical team. Requirements: * Basic computer skills (Windows, Microsoft Office, and internet browsing); * Interest in learning about technology, systems, and IT support; * Availability for onsite work; * Currently enrolled in, preferably, an Information Technology-related program. Minimum Education: High School (Secondary Education)