Job Summary: IT Support professional to provide remote and on-site support, hardware and software diagnostics and maintenance, and network troubleshooting. Key Highlights: 1. Remote and on-site end-user support 2. Hardware and software diagnostics and maintenance 3. Network troubleshooting and incident management The company is seeking an Information Technology Support Technician in Jundiaí. WC Brasil is a company specialized in hygiene and cleaning solutions. We offer products and services that ensure quality and efficiency in environmental care. **Responsibilities:** Responsible for remote and on-site end-user support; hardware and software diagnostics and maintenance; network troubleshooting (TCP/IP, DHCP, DNS, VPN); installation and configuration of operating systems (Windows, Linux); maintenance of printers, mobile devices, and peripherals; incident management via ITSM tools (e.g., GLPI, ServiceNow). Previous experience as a Technical Support Analyst, Help Desk Specialist, User Support Technician, or IT Technical Support may indicate alignment with some activities of this position. Completed technical education required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 3\.000,00 * Profit Sharing * Meal Voucher * Transportation Voucher * Medical Assistance * Dental Assistance **Additional Information:** * \#UrgentOpening * Contract: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
