Description
Job Summary:
Assist in computer formatting and maintenance, software installation, user support and troubleshooting for hardware, software, and network issues, and manage IT infrastructure.
Key Highlights:
1. Technical support to users and system maintenance
2. Diagnosis of hardware, software, and network issues
3. User management and email configuration
**RESPONSIBILITIES:**
Assist in computer formatting and maintenance, installation of Microsoft Office and other software, and provide user support via phone calls, e\-mails, or chat to diagnose hardware, software, and network issues through conversations with users. Verify network connectivity issues, configure e\-mails, manage users, maintain equipment, and perform other related data processing center (CPD) tasks.
**REQUIREMENTS:**
Be a person with disability; hold a completed or ongoing higher education or technical degree. Proficiency in Excel and knowledge of computer maintenance and software installation. Analytical, detail-oriented, communicative profile with aptitude for technology.
**WORK SCHEDULE:**
Hours: 44 hours per week, Monday to Friday, from 07:12 to 17:00
**BENEFITS:**
Transportation allowance, medical and dental assistance, and meal voucher. Employment type: CLT (permanent contract)
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