Hiring: IT Help Desk Support - Applications Open

Description

Job Summary: The professional will provide IT support, including vendor management, system maintenance, remote and on-site assistance, and hardware and software support. Key Highlights: 1. IT support and external ticket monitoring 2. System and software maintenance and installation 3. Network, VPN, and extension configuration and deployment **RESPONSIBILITIES:** Responsibilities: Collaborate with IT service vendors and monitor external tickets; – Update and install systems and software; – Provide remote support via Anydesk; – Provide on-site support; – Perform backups of user files and critical data to ensure operational continuity; – Configure and deploy extensions; – Activate and perform basic network point setup, including VPN configuration; – Manage the distribution, delivery, and collection of smartphones, notebooks, and accessories for users; – Support hardware and software management. **REQUIREMENTS:** Interest in the role and, preferably, relevant experience. **WORK SCHEDULE:** Working hours to be agreed upon **BENEFITS:** Register your resume at buscarvagas.com.br and stay updated on the best opportunities.