Help Desk Technician

Description

Job Summary: Help Desk professional to resolve IT incidents and problems, provide application and end-user support, and configure equipment. Key Highlights: 1. IT incident, problem, and evolutionary project resolution 2. Application helpdesk support and end-user assistance 3. Preparation and configuration of computer equipment **Role: Help Desk Technician** **Main Responsibilities:** * Handle IT incident, problem, and evolutionary project resolution. **Desired Profile:** * High school diploma or Technical Professional in Information Technology or Bachelor's degree in Information Systems (preferred); * Minimum 3 years of experience in similar roles; * Provide application helpdesk support; * Preparation and configuration of computer equipment; * Laptops, monitors, printers; * Software installations; * Video conferencing room equipment; * Provide end-user support; * Ensure analysis of incidents and evolutionary requests; * Validate requirements, particularly for evolutionary projects. **Proposed Conditions:** * Transportation allowance or mobility card; * Meal voucher; * Food allowance; * Health and dental insurance; * Life insurance. Employment Type: Direct CLT hire Salary: R$3\.000,00 \- R$3\.500,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance Experience: * Minimum 3 years (Mandatory)