IT Assistant

Description

Job Summary: King Star Colchões is seeking a proactive and organized IT Assistant to provide technical support and manage IT infrastructure, ensuring the smooth operation of systems and equipment. Key Highlights: 1. Technical support and IT infrastructure operations 2. Emphasis on organization, proactivity, and resolution of technological issues 3. Opportunity for professional development in the Information Technology field **Position: IT Assistant** **King Star Colchões** is looking for an **IT Assistant** to provide technical support and manage IT infrastructure, ensuring the smooth operation of systems and equipment. We seek an organized, proactive professional with interest in technology and problem-solving. ### **Main Responsibilities** * Opening and tracking technical tickets (Zendesk) * Maintenance and user configuration of computers * Network, server, and software support * Printer and device configuration * Support for Microsoft Office 365 suite * Addressing internal IT requests ### **Requirements** * Currently pursuing or completed bachelor's degree in IT or related fields * Knowledge of computer maintenance and user configuration * Basic understanding of networks and servers * Experience or familiarity with ticketing tools (e.g., Zendesk) * Proficiency in Microsoft Office 365 * Proactive, organized, and effective communicator ### **Job Details** * Employment Type: CLT (Consolidation of Labor Laws) * Schedule: Monday to Friday * Working Hours: 8:00 AM to 5:48 PM * Work Mode: On-site * Work Location: Estrada Maria Imaculada, 150 – Embu das Artes/SP * Salary: To be discussed ### **Benefits** * Transportation Allowance (monthly) * Meal Allowance: BRL 632.00/month * Birthday Day Off * Discounts on King Star products * Partnerships with institutions ### **If you seek professional development in the Information Technology field, join King Star Colchões** Minimum Education Level: Bachelor's Degree * Birthday Day Off * Meal Voucher * Partnerships with educational institutions * Meal Allowance * Transportation Allowance