IT Assistant

Description

An expanding Italian corporate group, recognized for excellence, innovation, and high-quality standards in its operations. The company stands out for its modern management, structured processes, and strong commitment to technology and team development. Continuously growing in Brazil, it is expanding its team and seeking an IT Assistant to support departmental routines, ensuring operational efficiency, user support, and system stability. **Key Responsibilities:** * Provides support for maintaining computers, mobile phones, tablets, and printers. * Assists in managing IT assets and keeps the inventory updated. * Diagnoses and resolves issues on Windows 10 and 11 operating systems. * Supports SharePoint (File Server) administration and configuration. * Provides Level 2 technical support to users. * Has experience maintaining and configuring WMS Totvs and ERP Sankhya. * Also engages in system development, integrations, and APIs. **Requirements** * Bachelor's degree completed or in progress in Technology-related fields. * Relevant programs include Systems Analysis and Development, Information Systems, Computer Science, Software Engineering, Computer Engineering, Computer Networks, and Information Technology Management. * Proficiency in maintaining and configuring computers, printers, mobile devices, and peripherals, ensuring proper equipment functionality. * Experience diagnosing and resolving issues on Windows 10 and Windows 11 operating systems, including adjustments, reinstallation, and user management. * Knowledge of networks, infrastructure, and environment configuration such as SharePoint (File Server), access control, and directory organization. * Experience providing technical support for departmental matters. * Hands-on experience maintaining and configuring WMS Totvs and ERP Sankhya systems, including parameterization, integrations, and support for end-user departments. * Proven experience in this role. * Experience with BI. **Benefits** * The company offers health and dental insurance (Unimed Participativo). * Provides meal allowance of R$ 30.00 per business day. * Offers transportation allowance based on commuting needs. * Also provides life insurance. Compensation: R$2.800,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Remote work * Meal allowance * Transportation allowance Selection question(s): * Do you have any knowledge of maintenance and configuration of WMS Totvs and ERP Sankhya systems? Work location: Hybrid remote work for Vitória, ES