IT Assistant

Description

Job Summary: The IT Assistant at MOVPLAN ensures that systems and equipment function properly, providing support and collaborating to enhance the technological infrastructure within the educational environment. Key Highlights: 1. Essential technical support for the educational environment. 2. Collaboration on IT infrastructure improvement projects. 3. Opportunity for continuous learning in new technologies. **Job Description:** * Employment type: Permanent CLT contract * Company: MOVPLAN is an enterprise developed to serve the educational market, specializing in integrating solutions with infrastructure, technology, and software. Our products are designed and built to simplify daily tasks for educators and students, enhancing the educational environment with innovative solutions that enable a productive and dynamic experience. * Job objective: The IT Assistant contributes to maintaining and supporting the technological solutions used by the MOVPLAN team. This professional ensures that systems and equipment operate properly, enabling educators and students to achieve effective and productive outcomes. The role involves interaction with various departments across the company, consistently aiming to improve the user experience. * Responsibilities: * Assists in the installation and configuration of software and hardware, ensuring all equipment is ready for daily use. * Provides technical support to staff and users, resolving issues related to systems and equipment to minimize impact on educational activities. * Performs preventive and corrective updates and maintenance on systems, ensuring tools remain up-to-date and fully operational. * Collaborates with the Information Technology team on projects related to infrastructure and process improvements, contributing to the development of innovative solutions. * Documents technical processes and procedures, aiming to build a knowledge base accessible to all team members. * Qualifications: * Practical knowledge of information technology, including basic understanding of operating systems and commonly used software. * Problem-solving skills and strong interpersonal communication abilities for interacting with users of varying technical proficiency levels. * Ability to work collaboratively and support initiatives promoting innovation and process efficiency. * Educational qualifications: * Completed high school or a technology-related course, preferably Technical in Informatics or a related field. * Professional experience: * Internship experience or prior work in technical support will be considered a plus. * Knowledge and skills: * Practical knowledge of Windows and/or Linux operating systems, as well as familiarity with productivity tools such as office suites and educational software. * Clear and effective communication skills, both verbal and written. * Willingness to learn new technologies and methodologies applicable in the workplace. **Location****Employment Model****Work Model** Ribeirão Preto, SP, BR Permanent CLT On-site