Description
The **Accounts Receivable Assistant** is responsible for managing accounts receivable routines, customer service, collections, negotiations, and commission releases. Assists in managing customer contracts, issuing invoices, and processing returns, always focusing on the company's financial health and supporting management.
**Responsibilities:**
* Conduct daily analysis of the customer portfolio to identify those in arrears;
* Proactively contact delinquent customers to negotiate and recover outstanding amounts;
* Register contracts in the system and issue invoices;
* Monitor payment execution and process invoice returns;
* Conduct continuous follow-up with customers;
* Assist customers by clarifying questions regarding general terms, contracts, and payment methods;
* Generate reports to monitor receivables;
* Verify external commissions and authorize payments;
* Renegotiate installments directly in the system.
**Requirements:**
* Prior experience in accounts receivable and customer relationship management;
* Currently pursuing a Bachelor’s degree in Business Administration, Economics, Accounting, or related fields;
* Proficiency in Excel and spreadsheets;
* Strong verbal and written communication skills;
* Organizational skills and attention to detail;
* Agility in problem-solving;
* Results-oriented mindset;
* Ability to work effectively in a team.