Job Summary: We are seeking a Back Office Assistant to support administrative operations and internal processes, ensuring the smooth functioning of monitoring and customer service activities. Key Highlights: 1. Opportunity to join a team dedicated to innovation in security 2. Dynamic and collaborative environment focused on professional development 3. Make a difference in the security of people and businesses **ABOUT US** **Join the New Line Team** and become part of a team committed to transforming the security sector through innovation and excellence. With over 30 years of experience, we are leaders in technological solutions such as **Monitored Alarm**, **Remote Concierge**, **Armed Security**, **Access Control**, **CCTV**, and **Vehicle Tracking**. At New Line, we value **talent** and **professional development**. We offer a dynamic and collaborative work environment where you will have the opportunity to grow and stand out. We are constantly seeking professionals who are committed, creative, and passionate about technology and security. **Why work at New Line?** * **Innovation Culture:** We encourage new ideas and innovative solutions that can improve our services and processes. * **Professional Development:** We offer training and continuous development programs to help you reach your full potential. * **Collaborative Environment:** Work alongside a talented and dedicated team focused on achieving outstanding results. * **Competitive Benefits:** We offer an attractive benefits package including health insurance, meal vouchers, and more. * **Real Impact:** Join a company that truly makes a difference in the security of people and businesses. **Career Opportunities** We are continuously seeking new talent to join our team. If you are proactive, a team player, and wish to be part of a company that values **innovation** and **excellence**, join us! **Don’t miss the chance to join a team redefining security standards. Join the New Line – Security Technology team today!** **BACK OFFICE ASSISTANT** **JOB DESCRIPTION** We are seeking a **Back Office Assistant** to join our team! The professional will be responsible for supporting administrative operations and internal processes, ensuring the smooth functioning of monitoring and customer service activities. **RESPONSIBILITIES AND DUTIES** * Customer service via phone and WhatsApp; * Monitoring technical service routes. **REQUIREMENTS AND QUALIFICATIONS** * Proficiency with Microsoft Office suite; * Experience in customer service; * Familiarity with administrative routines and back office processes; * Completed high school education. **NOTE:** This is an **inclusive position**, and persons with disabilities (PwD) are welcome to apply. **ADDITIONAL INFORMATION** Meal allowance: R$ 20.00 Free transit pass (comprising 8 trips per day) or fuel allowance: R$ 180.00 Health and dental insurance Life insurance Birthday day off Baby kit for newborn children of employees Gympass * Relocation assistance Tuition assistance program Twygo platform with free courses and certificates Birthday gifts and celebrations Performance-based bonuses Career development plan