Job Summary: A professional dedicated to operational activities and customer service, providing support and managing documents for suppliers and customers. Key Highlights: 1. Support to managers and leaders in operational and administrative processes. 2. Customer and supplier service (in person, by phone, WhatsApp). 3. Document management and system data entry. A professional dedicated to the company’s operational activities in the customer service department. Serves suppliers and customers, providing and receiving information regarding products and services; handles various documents, complying with all necessary procedures related to them. Supports managers and leaders in operational and administrative processes, entering required information into systems to ensure correct process execution. * Provide practical daily-work support to managers and leaders, such as preparing documents, operating systems, handling and replying to e-mails; * Customer and supplier service in person, by phone, and WhatsApp; * Verify invoices, payment statements, and bank slips; * Create and update spreadsheets according to departmental requirements; * Provide support to various departments within the company.