Job Summary: Work at the entrance, controlling access of people and vehicles, monitoring premises, and delivering high-quality service. Key Highlights: 1. Control access of people and vehicles at the condominium entrance. 2. Monitor and manage correspondence and small parcels. 3. Provide in-person or virtual customer service, prioritizing security. ### **JOB DESCRIPTION** **Job Mission:** Work at the entrance, controlling access of people and vehicles, monitoring condominium premises, observing security conditions, and delivering high-quality service to internal and external customers. **Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus. **Main Responsibilities:** * Control vehicle and pedestrian traffic through the condominium entrance, receiving, triaging requests, and forwarding them to recipients. * Handle general correspondence and small parcels sent to condominium occupants, receiving and forwarding them to recipients to prevent loss or other undesirable incidents; * Turn common-area lights on and off, observing scheduled times and/or needs (when a patrol officer is present, this task may be assisted by such officer); * Monitor opening and closing of common-use facilities (gym, playroom, party hall, etc). * Record events and incidents occurring during the shift. * Identify violations specified in the internal regulations, such as: improperly parked vehicles, misuse of equipment and facilities. * Contact service providers and companies for repairs, maintenance, and emergencies (gates, elevators, etc.), in the absence of the property manager or under their guidance. * Provide in-person service (from the guard booth) or virtual service (telephone, intercom, and/or mobile phone), prioritizing individuals outside the condominium. * Monitor gate opening and closing to prevent unauthorized or evasive entries. ### **JOB REQUIREMENTS** . ### **JOB BENEFITS** * Transportation Allowance: R$5.40; Meal Voucher: R$28.80; Food Basket: R$110.52 ### **ADDITIONAL INFORMATION** **Contract Type:** CLT
João Silva
Indeed · HR
João Silva
Indeed · HR
