Hospital Receptionist

Description

Job Summary: A hospital receptionist welcomes patients, registers them, schedules appointments, verifies health insurance coverage, and directs visitors with empathy—streamlining administrative operations and communication. Key Highlights: 1. First point of contact, responsible for welcoming patients and visitors. 2. Facilitates administrative routines and communication between patients and staff. 3. Requires proficiency in hospital information systems, strong communication skills, organization, and empathy. **Salary:** 1\.804,00 **Work Model:** On-site **Job Description:** The hospital receptionist serves as the first point of contact, responsible for welcoming patients and visitors, registering and scheduling appointments in the system, verifying medical insurance coverage, organizing medical records, and directing visitors with empathy and efficiency. This role streamlines administrative workflows and enhances communication between patients and the multidisciplinary healthcare team. **Main Responsibilities:** * **Patient Interaction and Welcoming:** Greet patients and visitors, providing clear and courteous information. * **Registration and Admission:** Create patient files, update data in the system, verify identification documents, and obtain insurance authorizations for procedures. * **Scheduling:** Book and confirm medical consultations and diagnostic tests. * **Organization and Workflow Management:** Organize medical records and documents, and direct patients to examination rooms or admission areas. * **Telephone Support:** Answer calls, address inquiries, and route calls to appropriate departments. * **Administrative Support:** Assist medical and nursing staff, and monitor the flow of people entering and exiting the facility. The candidate must be proficient in hospital information systems, possess strong communication skills, be well-organized, and—above all—demonstrate empathy when interacting with patients during vulnerable moments. **Benefits:** VA , 260,00 Medical and dental insurance On-site meals Transportation allowance (VT) On-site meals Life insurance Partnerships with educational institutions Minimum Education: High School Diploma (Secondary Education)