Description
Job Summary:
Join Santander as a Specialist, passionate about people and focused on creating the new, questioning and challenging the market, always delivering the best possible customer experience.
Key Highlights:
1. Opportunity for growth and continuous learning
2. Focus on customer experience and service excellence
3. An environment that values diversity and a horizontal culture
BRA Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place!
Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you’ll have the space to create the new, question and challenge the market. It’s about balancing urgency of the present with vision for the future — all aligned to serve customers in the best possible way. It’s about being part of a global company that champions diversity across all dimensions and values a horizontal organizational culture.
At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist, where you’ll be hired as a Specialist — the primary subject-matter expert in your area.
Your role will include:
Executing business opportunities within the branch workflow, enhancing product and service offerings;
Guiding customers through digital onboarding;
Serving customers across all segments, ensuring an excellent experience;
Acquiring new customers;
In some branches, you may also work in areas such as self-service, quick-service counters, managerial desks, treasury, and/or cash teller windows.
You’ll fit right in if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate as a team
Speak Up – I speak openly
For this role, we value:
CPA 10 certification (ANBIMA) — though CPA 20 is even better!
Currently pursuing a bachelor’s degree — though a completed bachelor’s or postgraduate degree is preferred!
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Assistance;
Meal and Food Allowance;
Supplementary Pension;
Life Insurance;
Childcare / Nanny Allowance;
Gympass or
Totalpass;
Transportation Voucher;
Nascer Program;
Be Healthy — a program encouraging healthier habits;
PAPE — Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersProspera
\#CollectionsSpecialistProspera
\#RegionalCustomerSpecialistProspera
So? Ready to be ignited?
In our branches (agencies), we count on the market’s top managers — who stand beside customers to understand their needs and offer the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark