Relationship Manager

Description

**Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Management and Executive **Employment Type:** Permanent – CLT Responsible for implementing relationship strategies with members/customers, including portfolio management, profitability enhancement, and business expansion, while promoting service quality, efficiency, and standardization; achieving established targets; and offering product and service solutions aligned with member/customer expectations and loyalty within their area of responsibility. * Develop and execute expansion strategies to identify and capture new market opportunities; * Prospect members and new business opportunities; * Market the institution’s products and services; * Ensure excellence in service delivery and member/customer experience; * Manage individual (PF) and corporate (PJ) member portfolios; * Formalize negotiation proposals. **Requirements:** * Completed undergraduate degree; * Specialization/MBA in Commercial/Business areas (desirable); * Solid experience in business development and marketing of financial products and services; * Negotiation and market analysis skills; * Proficiency in customer service, sales, and negotiation techniques; * Active ANBIMA certification; * Basic Microsoft Office suite proficiency. **Benefits:** Annual bonuses, Fuel allowance, Childcare allowance, Education allowance, Profit-sharing program, Health insurance \- Unimed Nacional , Life insurance, Meal voucher, Food allowance, Transportation voucher