Customer Service Leader - Alto da XV

Main responsibilities * Serve customers in person and by phone; * Register orders and track deliveries. * Answer questions about products, prices, de
- Customer service
- Management
- Health insurance

We are seeking a **Supervisor** to lead and oversee operational activities, ensuring compliance with work routines, team productivity, and service quality. **Key responsibilities:** * Coordinate and guide the operational team in daily activities; * Assign tasks, monitor deadlines, and ensure service quality; * Control the use of materials and equipment to prevent waste; * Train and onboard new employees, as needed; * Ensure compliance with safety, quality, and internal procedures; * Report to the supervisor/manager on activity progress and potential improvement needs; * Serve as a point of support for resolving operational issues. **Requirements:** * Prior experience as a Supervisor or in operational leadership roles; * Ability to manage teams and handle multiple demands; * Strong communication, organizational, and proactive skills; * Basic computer literacy is a plus; Employment type: Full-time, Permanent CLT contract Compensation: Up to R$3\.225,00 per month Benefits: * Dental insurance * Food basket * Life insurance * Transportation allowance Work location: On-site

João Silva
Indeed · HR