Facilities Coordinator - Sumaré

Description

Job Summary: The Facilities Coordinator manages operational governance of the contract, processes, user support, and quality assurance, with emphasis on performance and customer experience. Key Highlights: 1. Operational governance management and process control 2. Focus on customer experience and continuous improvement 3. Supervision of outsourced teams and supplier management **Facilities Coordinator \- Sumaré****Job ID**262193 **Posted**14\-Mar\-2026 **Service line**GWS Segment **Role type**Full\-time **Areas of Interest**Administrative, Engineering/Maintenance **Location(s)**Sumare \- Sao Paulo \- Brazil **Facilities Coordinator** **Location:** **Sumaré** **About the role:** As a Facilities Coordinator, you will be responsible for managing operational governance of the contract, process control, user support, execution of predefined quality standards, ensuring contract personnel performance, possessing experience in both hard and soft services, and having at least 4 years of experience in this field. **Job Responsibilities:** * Oversee the Facilities area, monitoring performance of contracted outsourced teams; * Monitor SLA compliance for contracts and lead alignment meetings with suppliers; * Manage policies and requests from employees and internal departments; * Team management; * Understand customer pain points and requirements, propose solutions and improvements focused on customer experience; * Supervise inventory of materials and supplies, coordinate monthly procurement, and manage the entire process—from PO issuance to invoice control and management; * Support direct Facilities management. **Requirements:** * Bachelor’s degree in Administration or related fields; * 4–5 years of relevant experience; * Advanced English proficiency (to be assessed during interview); Spanish is desirable; * Strong communication skills; * Organized; * Committed. * Ability to generate reports; * Analytical thinking, prioritization ability, and critical judgment. **Conditions:** * CLT employment contract; * Working hours: 8:00 AM to 5:00 PM, Monday to Friday