NIGHT AUDITOR

Description

Job Summary: The Night Auditor will be responsible for auditing processes, cash closing, reporting, and operational support, ensuring high-quality guest service. Key Highlights: 1. Responsible for night-shift cash audit and closing 2. Operational support and high-quality guest service 3. Preparation of reports and response to emergency situations **Job Description:** ---------------------- We are seeking a professional to work as a Night Auditor, responsible for auditing front desk processes, cash closing, report preparation, and supporting hotel operational activities during the night shift. The candidate will also ensure high-quality guest service and assist the team in various situations. **Essential Requirements:** ------------------------------ * Completed or ongoing undergraduate degree in Hospitality Management, Tourism, Business Administration, or related fields * Minimum 1 year of experience in front desk operations * Strong verbal communication and interpersonal skills * Organizational skills and attention to detail * Proactivity and dynamism * Ability to handle critical situations * Proficiency in Microsoft Office suite **Desirable Requirements:** -------------------------- * Intermediate English proficiency * Experience in night audit or point-of-sale (POS) cash closing * Knowledge of CM system (or other hotel management systems) * Basic leadership and team supervision skills * Experience in hotel industry customer service **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Meal Allowance: BRL 692.00 Life Insurance On-site parking Co-payment Health Insurance Dental Insurance On-site meals Birthday Day Off TotalPass **Work Location:** ---------------------- Londrina **Working Hours:** ------------------------ 11:00 PM to 7:00 AM — Rotating 6x1 schedule **Additional Information:** --------------------------- \- Night-shift assignment \- Responsible for daily cash closing and audit \- Preparation of operational reports \- Guest service, reservation handling, and front desk support \- Response to emergency situations (complaints, overbooking, incidents, etc.) \- Willingness to assume roles such as front desk agent, bellhop, or guest relations officer when required \- Represent the hotel in the absence of supervision