Technical Consultant

Description

**Job Description:** ---------------------- We are looking for a Technical Service Consultant to join our team at the São Luís branch! If you are communicative, proactive, and enjoy working directly with clients and the technical team, this opportunity may be for you. Your main responsibilities include: Acting as the liaison between after-sales customers and the technical team (mechanics); Performing the initial diagnosis based on customer information about the machine; Preparing and presenting service budgets; Scheduling and organizing the mechanical technicians’ agenda; Monitoring service execution and ensuring customer satisfaction; Selling services and providing consultative support; Supporting logistics for the technical team (hotel reservations, PPE organization, etc.); **Essential Requirements:** ------------------------------ Basic knowledge of machinery (yellow line experience is a plus); Strong communication and interpersonal skills; Organized, dynamic profile with a sense of priority; Leadership and influencing abilities; Customer service and negotiation aptitude; SAP system knowledge Excel [Intermediate] Microsoft Office Suite Basic knowledge of mechanics, electricity, and hydraulics Willingness to work onsite in São Luís/MA **Desirable Requirements:** -------------------------- Completed or ongoing undergraduate degree in related fields; **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- INDIFFERENT **Work Location:** ---------------------- TRACBRAZ SÃO LUIS **Working Hours:** ------------------------ 08:00 to 17:48.