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Field Service Technical Advisor

Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil
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Description

Job Summary: Serve as technical support for Diesel-Electric locomotives, providing on-site assistance and ensuring proper operation and maintenance of products. Key Highlights: 1. Technical support for WABTEC Diesel-Electric locomotives 2. On-site work in Araraquara-SP, third shift (11 PM–7 AM) 3. Collaboration with global teams in Materials, Quality, Processes, and Engineering **Job Description** **This is an on-site opportunity in Araraquara\-SP** **Who will you work with?** You will join our team providing technical support for WABTEC Diesel-Electric locomotives. Your daily work will take place within our client’s maintenance workshops, working directly with the maintenance team to deliver necessary technical recommendations and guidance. You will also collaborate with our global teams in Materials, Quality, Processes, and Engineering—not only in Brazil but worldwide. **How will you make a difference?** In your day-to-day role, you will ensure the proper operation and maintenance of our products by delivering on-site technical assistance alongside our client’s maintenance team—aiming to prevent or minimize operational downtime across customer fleets. You will perform these duties in alignment with company-established guidelines and metrics covering quality, productivity, service delivery, cost, and Environment, Health & Safety (EHS). You will identify required activities, materials, and steps for appropriate maintenance and oversee tests/diagnostics to validate and confirm maintenance compliance. **What do we want to know about you?** * Technical education in Mechanical/Electrical/Electrotechnical Engineering, Automation, or Bachelor’s degree in Mechanical, Electrical, Electrotechnical Engineering, or related fields. * Prior experience with diesel\-electric locomotives is desirable. * Experience maintaining large-scale equipment. * Basic English proficiency. * Availability to work the third shift—11 PM to 7 AM. * Experience and ability to guide, supervise, and verify the work of maintenance professionals. **What will your day\-to\-day look like?** * Provide on-site technical assistance for our products at customer sites, supporting fault diagnosis, fleet performance analysis, maintenance, and related service activities to ensure optimal customer fleet operation; * Functionally guide customer maintenance teams during locomotive maintenance activities to avoid or minimize operational downtime; * Ensure customer satisfaction with technical support solutions, aligned with defined service metrics including response time, delivery schedule, performance, and quality; * Follow standardized processes, tools, and procedures for Technical Support, contributing to their continuous improvement; * Adhere to WABTEC and client internal guidelines and procedures per assigned work location, ensuring compliance with integrity and ethics standards, as well as company EHS policies and procedures. ***“A strong candidate has been identified for this position, but all interested and qualified applicants are encouraged to apply.”*** **Benefits:** At Wabtec, people come first. That’s why we ensure our employees feel valued and equipped with the tools they need to thrive. By joining us, you’ll gain access to a comprehensive set of benefits designed to promote your well\-being and professional development. Here’s what we offer to help you feel like a valued part of a company that supports both your professional and personal journey: * Medical insurance extendable to dependents (spouse and children) * Dental insurance extendable to dependents (spouse and children) * Profit-sharing and performance-based bonus program * Private pension plan * Meal allowance policy aligned with local regulations * Life insurance * Employee Assistance Program: psychological, legal, financial, and social support services * Headspace – mental wellness mobile application * Christmas card or gift basket for employees, per local policy * Christmas gift for children up to 11 years old * Extended maternity leave * Pregnancy and Newborn Program * Language learning incentive program * Mentoring programs and access to training platforms * Wellhub * Pharmacy allowance **Additional Information** **What could you achieve in an environment that truly puts People First?** At Wabtec, it’s not just about a job—it’s about the impact you create. When our people unite, we Expand What’s Possible—continuously improving how we work and what we deliver—for our customers and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the right place for you. **Who are we?** Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail industries. With over 150 years of experience, we lead the way in safety, efficiency, reliability, innovation, and productivity. Whether in freight, transit, ports, logistics, mining, industry, or maritime sectors, our expertise, technologies, and people—working together—are accelerating the future of transportation. Rooted in the legacies of George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has consistently developed technologies and implemented solutions across essential industries, meeting the needs of customers and governments alike. With approximately 30\.000 employees worldwide, we deliver performance that moves the world forward. We are lifelong learners, passionate about evolving ever further. Learn more at www.WabtecCorp.com **Our culture drives us and opens possibilities.** We believe the best ideas emerge from diverse experiences and backgrounds. At Wabtec, we work every day to foster an inclusive environment where everyone feels they belong. We’re building a culture where leadership, inclusion, and your unique perspective drive progress. We proudly provide equal employment opportunities. We value talent from all backgrounds, experiences, and identities—including race, gender, sexual orientation, age, disability, and any other characteristic that makes you who you are. Need accommodations? Just let us know—we’re here for you.

Source:  indeed View original post
João Silva
Indeed · HR

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