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OPERATIONAL AGENT

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Professional responsible for customer service, fleet maintenance and vehicle claims management, and monitoring services at repair shops. Key Highlights: 1. Agile and courteous customer service 2. Coordination with repair shops and evaluation of quotations 3. Efficient fleet maintenance management **Description and Responsibilities:** **Working Hours:** 8:00 AM to 6:00 PM **Level:** Operational **Employment Type:** Permanent – CLT Our employees are responsible for customer service regarding vehicle maintenance and claims, directly coordinating with repair shops, controlling quotations, and monitoring performed services. The objective is to ensure efficient and effective fleet maintenance management. RESPONSIBILITIES: Provide agile and courteous customer service. Serve customers by scheduling maintenance and claims with suppliers (via WhatsApp and phone calls). Monitor incidents. Coordinate with repair shops. Evaluate mechanical quotations. Register suppliers. Record customer information and requirements, reporting them to the company. **Requirements:** Driver's License Category B or AB Currently pursuing a bachelor's degree Basic Microsoft Office proficiency ADDITIONAL ASSETS: Prior experience in fleet management Basic mechanical knowledge ***ONLY CANDIDATES WITH A VALID DRIVER'S LICENSE WILL BE CONSIDERED!*** **Benefits:** Medical assistance, Meal allowance, Transportation allowance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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