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Job Summary: Work on credit recovery, applying policies and managing demands from the Customer Service Center. Key Highlights: 1. Focus on credit recovery and customer service. 2. Company with a culture of integrity and teamwork. 3. Opportunity at a company with over 70 years of history. Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are seeking professionals who identify with this role, as well as our company’s culture and values. If you are one of these people, send us your resume! **Responsibilities and Duties** * Work on credit recovery * Apply credit recovery policies * Receive and forward requests via the Customer Service Center **Requirements and Qualifications** * Completed High School * Technical course in Accounting Sciences, Business Administration, or related fields preferred * Experience in cashier or credit department routines * Microsoft Office tools * Mathematics * Basic knowledge of collections operations **Additional Information** * Transportation allowance * Unimed health plan * Remuneration commensurate with the position * On-site cafeteria **Our History** We began our journey in 1952 as Ferragens Mirandoli, in the city of Três Passos, in the interior of Rio Grande do Sul. Our history reflects an entrepreneurial and pioneering spirit, making us one of the leading retail companies in the state’s interior in the furniture, home appliances, and lifestyle solutions sectors. In 1998, our brand changed to Deltasul, and we continued contributing to bringing a wide variety of products to all residents of Rio Grande do Sul through excellent customer service and fast, simplified credit options. We aim not only to include our customers in the consumption experience but also in transforming their homes into true havens—comfortable, high-quality, and beautiful. In over 70 years of history, the world has changed—and we have changed along with it—without losing our roots. Our customer is always our top priority, and strengthening relationships based on trust and credibility is our daily commitment. We strive to reinforce these values in our interactions with suppliers, employees, and especially all our customers—from in-store service, delivery and assembly, to all other services offered to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** To be an efficient and innovative company that delivers a positive and distinctive experience in product and service sales. **Our Values** Connection with People People are at the heart of what we do. We build genuine, welcoming, and unique relationships with our customers and employees. Integrity We act ethically and respectfully in our relationships with customers, employees, and suppliers. Customer Focus We go the extra mile for our customers. We make decisions prioritizing excellence in service, both internally and externally. We provide attentive service and begin with active listening to create solutions and resolve issues. Continuous Improvement We constantly evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey—thus, we are passionate about the journey itself. Innovative Attitude Every day, we take responsibility for creating the reality we wish to live in—thinking and acting to make things happen. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of our business, as well as environmental and social sustainability in the communities where we operate.
