Business Development Executive

Description

Job Summary: Opersan is seeking a professional to perform strategic management of the active client portfolio, focusing on retention, loyalty, and business expansion through close relationship management and interface with Operations. Key Highlights: 1. Strategic portfolio management of clients 2. Close and continuous client relationship 3. Focus on retention, loyalty, and expansion At Opersan, you will be responsible for the strategic management of the active client portfolio, ensuring retention, loyalty, contract renewal, and business expansion through close relationship management, client visits, and strong interface with the Operations area. **Responsibilities:** * Maintain close and continuous relationship with clients. * Conduct technical and commercial visits. * Ensure high levels of satisfaction and excellence in service delivery. * Act as the primary point of contact between clients and the company. * Ensure continuity and renewal of existing contracts. * Lead negotiations regarding contractual adjustments and addendums. * Proactively mitigate cancellation risks. * Identify signs of dissatisfaction and implement action plans. * Identify opportunities to expand scope within existing contracts. * Propose technical and operational improvements that generate new business. * Develop new solution alternatives for existing clients. * Collaborate closely with the Operations area. * Monitor implementation, operation, and maintenance of contracted systems. * Ensure compliance with contractual requirements. * Provide technical support for process improvement discussions. **Requirements:** * Bachelor’s degree in Engineering, preferably in Chemical, Sanitary, or Environmental Engineering. * Valid Brazilian driver’s license category B and personal vehicle for site visits. * Availability for domestic travel (with higher frequency in the interior of São Paulo state). * Focus on retention, loyalty, and sustainable growth of the portfolio. * Interpersonal and strategic profile. * Negotiation skills. * Technical\-commercial vision. **Working Hours and Schedule:** 8:00 AM to 6:00 PM (Monday to Thursday) and 8:00 AM to 5:00 PM (Friday). **Employment Type:** Hybrid **Location:** Jundiaí/SP. Job Type: Full-time, Permanent CLT Compensation: R$10\.000,00 \- R$13\.000,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Profit sharing * Life insurance * Food allowance * Meal voucher Selection Questions: * Describe your experience managing an active portfolio in the water and/or wastewater treatment segment, detailing your role in retention, contract renewal, and expansion of existing contracts. * Do you hold a valid Brazilian driver’s license category B and own a vehicle for conducting site visits? * Have you previously prepared or revised technical and commercial proposals (CAPEX/OPEX) for clients in your active portfolio, focused on contract renewal or expansion? Please provide an example and its outcome. * What is your salary expectation for this position? * How do you use CRM to monitor renewals, identify risks of contract cancellation or non-renewal, and map growth opportunities within your active portfolio? Work Location: Hybrid remote work based in Jundiaí, SP