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Job Summary: The professional will provide support for the use, conservation, maintenance, and acquisition of IT equipment, configuring systems and resolving hardware and software failures. Key Highlights: 1. IT equipment support and maintenance 2. Hardware and software configuration and reconfiguration 3. Preventive and corrective IT maintenance Provide support for the use, conservation, maintenance, and acquisition of IT equipment, including configuration, reconfiguration, and resolution of hardware and software failures; perform preventive and corrective maintenance procedures for hardware and software. **Responsibilities and Duties** • Perform maintenance services, replacing, repairing, and installing parts, components, equipment, systems, and applications; procure necessary materials in coordination with involved departments; • Monitor unit equipment operation, develop and implement preventive maintenance plans, and perform and/or assist in repairs as needed; • Assemble and install machines and equipment, guiding users on their operation; • Manage user profiles and access levels; • Implement systems and applications, install software, and perform upgrades; • Guide users on software and hardware usage rules, ensuring compliance; • Complete administrative documentation; • Serve internal and external customers; • Prepare and/or issue requested documents; • Archive general documents, keeping the unit’s archive updated; • Record and consolidate statistical data to update unit performance indicators; • Perform other duties compatible with the position. **Requirements and Qualifications** **Job Requirements** **(All requirements must be explicitly stated in the resume)** * Completed High School + Technical Course in Information Technology; * Availability to work on weekends and travel; * Availability to work in **Catalão\-GO**. **[Desirable] Knowledge and/or Experience** * Proficiency in hardware and software, application programs, structured cabling, computer maintenance and installation in networks, Advanced IT (Office Suite), Customer Service Techniques; * Computer Networks Technician and IT Maintenance and Support Technician; **Additional Information** **Selection Process Identification Number:** **11022894/2026 – Senai Catalão** **Selection Process Stages:** Stage – Resume Analysis Stage – Manager Evaluation Stage – Trial Class Evaluation * *GERHC reserves the right to include or omit selection stages at its discretion.* **Employment Details:** **Work Location:** **Catalão\-GO** **Available Positions: 01** **Scheduled Weekly Workload: 30 hours** **Work Schedule: 08:00 AM to 02:00 PM** **Remuneration: R$** **1\.861,00** **Employment Contract: Fixed-Term** **Our Key Benefits:** **Career, Position, and Remuneration Plan (PCCR)** **Health Plan (co-payment)** **Meal/Voucher Allowance (iFood)** **Profit Sharing Program (PPR)** **Individual Development Plan (PDI)** **Discount Club** **Scholarship Program:** **Transportation Voucher** **Life Insurance:** **Educational Incentives** **Corporate University:** **Gympass (Wellhub)** **Workplace Gymnastics** **Nutritional Counseling** **Psychological, Social, Financial, and Legal Counseling (BENUP)** **Partnerships and Discounts** **Length-of-Service Award** **Incluir Program (exclusively for persons with disabilities)** **Service Discounts (SESI and SENAI – GO)** **Employee Association Benefits** * Hourly employees with a weekly workload equal to or less than 30 hours, as well as those hired under CLT Article 443, §3° (intermittent regime), are not entitled to health plan or scholarship benefits. * Hourly employees will receive the Meal/Voucher Allowance benefit proportionally based on the number of hours effectively worked. * For hourly employment contracts, the scheduled weekly workload may vary up or down depending on class scheduling or demand. **Application Deadline:** **03/29/2026 (Sunday)** Access our Selection Process Regulation to understand the norms and procedures governing our Institution’s selection process. SENAL arrived in Goiás in 1952 with the construction of the pioneering Senai GO 1 School (now Senai Roberto Mange Faculty of Technology) in Anápolis. At its establishment, under the jurisdiction of the Regional Delegation of São Paulo, Senai GO 1 offered only courses in fitting, mechanical turning, blacksmithing, electricity, and carpentry. The state’s economic context then consisted of only a few hundred small and even fewer medium-sized industries. Today, SENAI offers professional training through various courses delivered in modalities including industrial apprenticeship, technical qualification, technological undergraduate degrees, postgraduate studies, initiation, qualification, and professional upgrading, in addition to providing technical and technological advisory services across multiple fields. As part of the Federation of Industries of the State of Goiás (FIEG), SENAI has kept pace with industrial sector growth through continuous investment in improving and updating its human resources and teaching environments, leveraging technological innovation to enhance industrial competitiveness and state development. Our **MISSION** is to promote professional education and higher education, innovation, and industrial technology transfer, contributing to enhanced industrial competitiveness. Our **VISION**, by 2027, is for SESI and SENAI to be recognized as industry partners and drivers of productivity and competitiveness. #### **To view completed SENAI****\- GO** **selection processes, click** **HERE.** Access our Selection Process Regulation to understand the norms and procedures governing our Institution’s selection process. **Also explore our job portals:** **SESI** https://sesigo.gupy.io **FIEG** https://fieg.gupy.io **IEL** https://ielgo.gupy.io **For assistance with the Gupy platform (e.g., password recovery, email address changes, or other issues), visit the help center link:** **Gupy \- Help Center \| Candidates** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Access our Code of Ethics to learn about the guiding instrument defining conduct standards, values, and ethics within our Institution.
