Description
At Senior, technology is built by collaborative teams characterized by autonomy, accountability, and a focus on delivering real business impact.
You work on solutions that evolve continuously, tackling concrete challenges and participating in decisions that shape products used by thousands of companies. To help drive the tech ecosystem with us, learn more about our **Senior Technology Manifesto**.
**ABOUT THE CHALLENGE:**
We have an opportunity in Aparecida de Goiânia to join our CRM Integration team, working with the Hypnobox product.
Here on our team, we don’t just solve problems—we transform challenges into innovative solutions that positively impact our customers.
We operate in a dynamic and collaborative environment where learning is constant and teamwork is highly valued.
If you’re passionate about technology and possess customer service skills, this is an excellent career opportunity for you.
**KEY RESPONSIBILITIES:**
* Monitor the support queue;
* Provide phone-based support;
* Resolve support requests with a focus on customer satisfaction;
* Create/review customer support materials, emphasizing self-service.
**WHAT WE EXPECT FROM YOU:**
* Prior experience in customer service;
* Strong verbal and written communication skills;
* Currently pursuing a degree in Business Management, Administration, or related fields;
* Must reside in Aparecida de Goiânia/GO or its metropolitan region.
**WHAT WOULD STRENGTHEN YOUR APPLICATION:**
* Familiarity with commercial processes of construction companies, real estate agencies, and/or developers;
* Experience in technical support for integrations;
* Prior experience with CRM integrations.
**OUR BENEFITS:**
* Medical and dental plans;
* Life insurance;
* PPLR — Profit and Results Sharing Program;
* Wiipo card with flexible benefits;
* Wiipo Club offering exclusive discounts and advantages;
* TotalPass — Gym and wellness benefit;
* OnHappy — Travel benefits and advantages;
* Banked hours;
* Citizen company: Extended maternity and paternity leave;
* Newborn assistance;
* Pet care assistance;
* Senior Corporate University;
* Career development plan.
**Our Senior Way of Being:**
Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We embrace diversity because experiences and perspectives are unique—offering opportunities that include diverse people and ideas. It is precisely this approach that enables us to achieve outstanding results, driving our customers’ success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our open positions and learn more about life at Senior on our careers page: senior.com.br/carreiras
**We Are More Senior!**
We are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and nationwide presence, we drive the digital transformation of thousands of companies through technology. We expanded into international markets with the acquisition of a company in Colombia, strengthening our footprint across Latin America. The quality of our solutions stems from the work of over 3\.600 professionals and a comprehensive portfolio focused on high performance.
Guided by our purpose — Empowering People and Accelerating Businesses — we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration, because accelerating the future is part of who we are.
Discover more about us at **www.senior.com.br**, or follow our content on social media: