MALL SUPERVISOR

Description

Job Summary: Mall Supervisor to manage teams, ensure safety and regulatory compliance in a dynamic environment. Key Highlights: 1. Supervise teams and manage incidents. 2. Ensure safety and regulatory compliance. 3. Disseminate training and a prevention-oriented culture. ALLOS is a brand with a strong heritage—nearly 50 years of experience transforming the Brazilian market. We are a benchmark for excellence and innovation, delivering the quality and trust embedded in our history. Parangaba Shopping belongs to the ALLOS brand, and we are recruiting candidates for the Mall Supervisor position. **Responsibilities and Duties** * Supervise teams (operational agents, civilian firefighters, and CCTV operators); * Record, control, and monitor incidents; * Deliver routine training sessions to the Mall team; * Attend to customers and staff by ensuring adherence to established rules and procedures; * Safeguard people, assets, laws, and internal regulations; * Monitor objects and cargo circulating within the shopping center; * Prepare daily work routines and maintain emergency response plans to ensure service continuity; * Provide information to the public and competent authorities; * Conduct periodic inspections of store operations, reporting non-conformities in the system; * Supervise activities, workstations, locations, and high-risk operations; * Promote the company’s prevention and safety culture among all employees and/or customers. **Requirements and Qualifications** * Bachelor’s degree in Private Security or related fields; * Basic Microsoft Office proficiency; * Proven experience in the field. We exist to connect people with what matters—serving and delighting everyone daily while creating transformative moments. In an ever-evolving world, we emerge as a powerful force for transformation—a legacy built on nearly 50 years of experience that reshaped Brazilian retail and cemented a trajectory of excellence and trust, establishing\-us as a market reference with a portfolio of 59 shopping centers across all five regions of Brazil. Our shopping centers are vibrant destinations, brimming with opportunities for entrepreneurs and innovative brands. With over 15\.000 stores attracting more than 54 million visits per month, we create welcoming, safe, and inspiring spaces where every visit becomes a journey of discovery and connection. We design physical and digital experiences that transcend consumer expectations and generate positive societal impact—guided by long-term vision and sustainable outcomes for retailers and partners. Click here for more information on how your personal data, as a Candidate, is processed by ALLOS. **DIVERSITY, EQUITY AND INCLUSION** **ALLOS** is committed to creating and fostering a diverse workplace that welcomes individuals of all races, ethnicities, genders, backgrounds, life experiences, and profiles—prioritizing social inclusion, reducing inequalities, and implementing fair employment practices that promote equal opportunity. We expect all employees, regardless of role or hierarchy, to feel welcomed and guided by mutual respect. Our job openings are open to individuals from diverse groups, including women, Black people, LGBTQIAPN\+, persons with disabilities, and other underrepresented groups. **Attention:** ALLOS **does not charge any fees at any stage of its selection processes.** Be wary of job offers requesting payment for courses, fees, or materials.