Customer Relationship Analyst I – Individual Customer Relationship

Description

Job Summary: Responsible for relationship management and negotiation with individual customers, delivering excellent service to ensure satisfaction. Key Highlights: 1. Customer relationship experience 2. Knowledge of health plan regulations (ANS) 3. Excellent and high-quality customer service Description: * Completed undergraduate degree * Experience in customer relationship management * Basic computer skills: Word or other text editor; basic knowledge of Excel or other spreadsheet software * Health plan regulations (Law No. 9656), coverage requirements specified in ANS Procedure Lists (RN 387), service response timeframes (RN 259/268), service protocols (RN 359), and reimbursement timeframe regulations Responsible for relationship management and negotiation with stakeholders across the healthcare service delivery chain, including individual customers, delivering excellent, efficient, and high-quality service to ensure stakeholder satisfaction. 2512130202201917410