Description
Job Summary:
Customer Service Assistant to handle customer inquiries during the pre-sales phase, assist in purchase decision-making, and clarify questions about products and payment methods.
Key Highlights:
1. Customer support during pre-sales
2. Assistance in purchase decision-making
3. Clarification of questions regarding products and delivery timelines
**Customer Service Assistant (Pre\-sales) \| E\-commerce**
We are seeking a Customer Service Assistant to handle customer inquiries during the pre\-sales phase, assist in purchase decision-making, and clarify questions about products, delivery timelines, and payment methods.
The candidate will be responsible for providing support via chat, e\-mail, and e\-commerce platforms, ensuring a positive customer experience and contributing to increased sales conversion.
**Location:** Near Jabaquara/Conceição metro station
**Salary:** R$ 2\.000,00
**Benefits:** Meal voucher/food allowance \+ Transportation voucher \+ Gympass \+ R$ 200 bonus per achieved target.
Minimum Education: High School Diploma (Secondary Education)
* Food allowance
* Meal voucher
* Gympass
* Transportation voucher