Description
Job Summary:
We are seeking an organized, communicative, and committed Customer & Operations Assistant focused on ensuring a positive customer experience.
Key Highlights:
1. In-person and online customer service
2. Operational support for company daily routines
3. In-person sales support
JOB POSTING – CUSTOMER & OPERATIONS ASSISTANT
Location: Rua José de Almeida Rebouças, No. 20 – Mata da Praia – Ed. Premium Office, Torre Business – Vitória/ES
Employment Type: CLT (Consolidated Labor Laws)
Work Schedule: 40 hours per week – Monday to Friday, from 9:00 AM to 6:00 PM
Salary: R$ 1.800,00
Benefits: Transportation Allowance + Meal Voucher of R$300.00
Commission: Based on in-person sales
About the Opportunity
A growing women's clothing store is seeking a Customer & Operations Assistant for on-site work in Vitória. We are looking for an organized, communicative, and committed individual who enjoys operational routines and has an interest in fashion.
This position focuses directly on customer service, with the essential responsibility of ensuring a positive, agile, and well-organized experience across all touchpoints.
Main Responsibilities
* Customer service (in-person and online)
* Order dispatch and logistics
* Product picking, verification, and organization
* Operational support for company daily routines
* In-person sales support
Requirements
* Completed high school education
* Strong written and verbal communication skills
* Organization, responsibility, and attention to detail
* Ability to maintain focus and follow established processes
* Availability for on-site work in Vitória
Preferred Qualifications
* Prior experience in customer service, e-commerce, or operations
* Affinity for or interest in fashion
Minimum Education Level: High School (Secondary Education)