Description
Job Summary:
We are seeking a Senior Analyst to support project and operations management in the utilities sector, with a focus on water.
Key Highlights:
1. Support project and operations management in the water segment
2. Monitor schedules, costs, and performance indicators
3. Conduct critical analysis of operational data and propose improvements
**VP** B2B
**BOARD** TCLOUD OPERATIONS
**Work Location:** São José dos Campos \- SP
**Work Model:** Hybrid
We are seeking a Senior Analyst to support project and operations management in the utilities sector, with a focus on water. The professional will be responsible for monitoring operational performance, supporting indicator control, and contributing to the execution and continuous improvement of implementation and operations processes.
**Responsibilities and Duties**
* Support project and operations management in the water segment, focusing on control and execution;
* Monitor schedules, costs, performance indicators (SLA), and delivery quality;
* Consolidate information and prepare managerial reports to support decision-making;
* Conduct critical analysis of operational data and propose process improvements;
* Collaborate with technical departments, suppliers, and field teams to ensure operational effectiveness;
* Contribute to achieving project goals with a proactive attitude and results orientation.
* Support technical development of the solution for the client
* Work directly onsite at the client’s facilities when required
* Provide technical support to field teams
**Requirements and Qualifications**
* Experience in operations, implementation, or projects within the telecommunications and/or utilities sectors, preferably water;
* Knowledge of schedule control, SLAs, and operational performance analysis;
* Analytical ability, organization, and autonomy to manage multiple concurrent tasks;
* Collaborative profile with strong communication skills and delivery focus;
* Willingness to travel.
**Additional Information**
See what we offer you: At Vivo, we spare no effort in supporting and valuing our employees. These are not just excellent benefits — they’re also flexible. • Choose the ideal benefit for you and your dependents via a digital platform offering various categories including Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; • Corporate mobile phone. Yes, a brand-new smartphone for you! • Unlimited voice and data plan! Yes, unlimited! With the best mobile network, even faster with Vivo’s 5G! • An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; • Eligibility for annual Bonus or PPR (Profit Participation Program); • Plan your future through our Private Pension Plan; • Have children? You’ll receive a subsidy to help cover school, daycare, or nanny expenses; • Work in an environment that respects your personality, your style of dress, and your individuality — you can truly be yourself. \#VemdeVocê • Work remotely up to two days per week. \#Mobility • Enjoy flexible working hours; • Take a day off (Day Off) to celebrate your birthday; • Participate in one of the largest corporate volunteer programs to help you transform the world; • Benefit from our Educational Development Program, offering partnerships with educational institutions at discounted rates, certifications, and online courses. • Advance your career through our Internal Recruitment Program, either in Brazil or abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira • Access a range of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, which encourages our team to adopt healthy habits and enjoy a better quality of life! Services available to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and much more! • All our positions are open to persons with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and people’s potential! \#VivoDiversidade \#VemPraVivo
We are Telefónica Tech, the global provider of Cloud, IoT, and Big Data services within the Telefónica Group — now a leader not only in telecommunications but also in Technology. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers — placing them in control of their digital lives with security, reliability, and the quality only the Telefónica Group can deliver.
To make this possible, we rely on a highly certified and specialized team that grows every day! We lead the digital transformation process and are connecting with the most innovative and collaborative ways of working. We believe that delivering the best experience to our customers starts with delivering a great experience to our employees.
We believe that diversity — in people, experiences, cultures, behaviors, skills, and attitudes — is a differentiator that reflects the society in which we live. We run an internal program built on five pillars: Gender, LGBTQIAP\+, Race, Persons with Disabilities (PcD), and 50\+, ensuring a more inclusive culture and a more diverse, representative workplace. We are a technology company inspired by diversity and innovation — a place where everyone has space, support, and acceptance for their differences.
\#VempraTTech