Senior Software Engineer

Description

Job Summary: You will be responsible for developing and maintaining Salesforce Marketing Cloud-based solutions, participating in projects of various scales, with a focus on consistent delivery, technical quality, and continuous improvement of customer journeys and integrations. Key Highlights: 1. Work on the development and evolution of Salesforce Marketing Cloud solutions. 2. Implement and maintain journeys in Journey Builder, Email Studio, Mobile Studio, and Web Studio. 3. Develop and optimize SQL queries, audience segmentation, and data structures. We are more than just a machine—we are people who transform and **create infinite possibilities.** We work to **simplify and empower businesses for everyone**, offering intelligent financial solutions. Here, we invest in **technology**, promote **development**, and foster **innovation** to forge new possible paths and generate positive global impact. At Cielo, we work with **autonomy** to write our own journey, **freedom** to be our authentic selves, and the opportunity to **make things happen**. We are a team that **dreams collectively**, delivering a complete experience while focusing on the physical and mental well-being of our 7,000+ employees and their families. We believe in **inclusion and embracing all individuals**, honoring their uniqueness and diverse life experiences. Let’s achieve your dreams together! **Responsibilities and Duties** ----------------------------------- **There’s a place for you in this purpose:** We seek professionals aligned with digital transformation culture, passionate about technology, and eager to continuously evolve across new business areas and solutions. At Cielo, we pursue excellence in developing corporate solutions that meet our customers’ needs—valuing collaborative teams, diversity, and high technical quality. You will develop and maintain solutions based on **Salesforce Marketing Cloud**, participating in projects of varying scale, with emphasis on consistent delivery, technical quality, and continuous evolution of journeys and integrations. **Responsibilities:** * Directly contribute to the **development and evolution of solutions** on the Salesforce Marketing Cloud platform—including journeys, automations, communications, and integrations. * Implement and maintain **journeys in Journey Builder**, as well as activities in Email Studio, Mobile Studio, and Web Studio—ensuring adherence to platform best practices. * Develop and optimize **SQL queries**, audience segmentation, and data structures (Data Extensions and Data Views). * Implement customizations using **AMPscript, HTML, and CSS**, ensuring quality, performance, and maintainability. * Support integrations with internal and external systems, collaborating technically with other teams (e.g., Salesforce, API-based or MuleSoft integrations). * Participate in technical discussions, solution refinements, and design sessions—contributing technical insights and improvement suggestions. * Collaborate closely with developers, QAs, product managers, and technical leads to support problem resolution and solution enhancement. * Monitor and resolve incidents and evolutionary requests, ensuring stability and reliability of deliveries. **Requirements and Qualifications** ------------------------------ **What the \#TimeCielo expects from you:** * Completed Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related fields. **Mandatory Technical Knowledge** * Solid hands-on experience with **Salesforce Marketing Cloud**. * Practical expertise in the following modules: + Email Studio + Mobile Studio + Web Studio + Journey Builder * Experience in **data modeling, audience segmentation, and management of Data Extensions and Data Views**. * Proficiency in **SQL** applied within the Marketing Cloud context. * Strong knowledge of **HTML, CSS, and AMPscript**. * Familiarity with system integrations, APIs, and service consumption (experience with MuleSoft is desirable). * Basic Salesforce Marketing Cloud administration knowledge (configuration, permissions, best practices). **Desirable Knowledge** * General understanding of the Salesforce platform (Sales Cloud and Service Cloud), including concepts such as Flows, APIs, and Events. * Experience working in agile environments using tools like **Jira**. **Additional Information** -------------------------- **Why live infinite possibilities alongside us?** * Medical and Dental Assistance; * Annual Variable Compensation (PPR); * Meal and Food Allowance; * Commuter Bus / Transportation Allowance or Parking; * Hybrid Work Model; * Remote Work Allowance; * Life Insurance; * Home and Auto Insurance; * Family Funeral Assistance; * Private Pension Plan; * Access to specialists via dedicated channel (nutrition, psychology, gynecology, etc); * Vaccination Campaign; * Access to multiple courses on our Educa learning platform; * Wellhub; * Healthy Pregnancy Program; * Extended Maternity and Paternity Leave; * Childcare Allowance; * Birthday Day Off; * Flexible Dress Code; * Flexible Working Hours; * Short Fridays; * Extended Lunch Break (1h30\).