Description
We are **Flytour Consolidator**, one of Brazil's leading tourism consolidators and part of the **BeFly** ecosystem. We distribute airline tickets to over 60 domestic and international carriers, serving approximately 6,000 travel agencies.
**Want to learn more about the tourism industry? Soar higher with us!**
**Responsibilities and Duties** **Check out the main tasks for this position:**
* Provide courteous and empathetic service to travel agents;
* Offer negotiations using airline portals, GDS systems, and internal company tools such as maisFLY, APPS, and others;
* Act as an intermediary between airlines and travel agencies in the international segment, while finalizing services and sales to travel agencies;
* Negotiate fares with a focus on competitiveness and sales retention against online platforms and direct competitors;
* Request additional services, such as seat assignments, meals, and other special services;
* Monitor and request flight reservations via the systems provided by the company, applying procedures, guidelines, and best practices focused on profitability, cost reduction, and sales growth;
* Use the maisFLY portal and Wiki to consult and monitor airline policies and conditions;
* Ensure efficiency, accuracy, and agility in sales and customer service processes;
* Collaborate with the team, maintaining alignment and commitment to customers' needs.
**Requirements and Qualifications** **Liked it?! Let’s move forward — here’s what we expect from you:**
* Currently pursuing a university degree;
* Proficiency in Microsoft Office Suite;
* English at basic to intermediate level;
* Familiarity with airline systems: E\-LATAM, E\-GOL, AZUL Portal, NDC, Sabre, and Amadeus;
* Experience in customer service and sales within the international airline segment;
* Strong negotiation and client relationship skills;
* Organized, agile, and results-oriented profile;
* Good communication and teamwork skills.
**Additional Information** **What are the benefits of being a BeFlyer?**
* **VR iFood Benefits \|** To help you eat well.
* **Bradesco Health Insurance \|** Monthly premium fully covered by BeFly for the employee (primary insured) and 50% covered for dependents, with co-payment.
* **Life Insurance \|** At no cost to the employee.
* **Dental Insurance \|** Provided by OdontoPrev.
* **Wellhub \|** To support your physical health.
* **Birthday Day Off \|** One day off on your birthday.
* **Maternity Program \|** A comprehensive package offering various supports for a peaceful pregnancy.
* **Oriente\-me Program \|** Therapy sessions at no additional cost.
* **Educational Partnerships \|** Discounts at partner educational institutions.
* **BeFlyers Travel \|** An internal leisure agency offering special conditions for employees.
**And much more!**
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\#LI\-REMOTE
BeFly is a tourism and technology ecosystem founded in October 2021, bringing together brands with over 40 years of history. We operate nationwide across Brazil, with around 2\.000 employees and solutions serving individual travelers, corporations, and events — connecting people, technology, and purpose.
We are passionate about our customers, results, and creating unforgettable experiences. Here, innovation and development go hand in hand. Our environment is dynamic, welcoming, and full of opportunities for those who want to grow and make a difference in the future of tourism.
If you seek a meaningful journey, space to learn and transform, BeFly is your place.
**Click here** **and explore the BeFly universe.**