Description
Job Summary:
Responsible for coordinating security teams, optimizing operational processes, and implementing projects, with critical analysis of incidents.
Key Highlights:
1. Security team coordination
2. Operational process optimization
3. Security project implementation
* **JOB MISSION**
Responsible for coordinating internal and third-party security teams, ensuring the development of procedures and controls to optimize operational processes and routines, as well as implementing new security projects. Conduct critical analysis and monitoring of internal/external incidents and losses.
**MAIN RESPONSIBILITIES – What and How?**
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Thoroughly familiarize oneself with all facilities of the property;
Record all daily incidents in the incident logbook and prepare area activity reports to inform the immediate supervisor of any irregularities detected;
Monitor and analyze the Central Operations daily reports;
Prepare managerial reports for the Security Manager;
Review the daily security synopsis jointly with the Supervisor and forward it to the General Manager, Security Manager, and managers of other departments;
Prepare team evaluation reports according to the contracted staff evaluation program;
Assist the Supervisor in developing the team schedule and reassignments, aiming to optimize available human resources;
Ensure logistics for opening and closing shopping mall stores;
Verify, through random testing, the proper functioning of security equipment used by subordinates;
Conduct pre-shift briefings for surveillance teams (shift changes);
Ensure correct positioning of security posts and execution of protection and preservation activities for the property through sporadic patrols;
Ensure compliance with access control procedures for the property;
Ensure service providers’ access to and execution of activities at the property, verifying prior authorization from the property’s administrative department;
Implement contingency and emergency plans when necessary;
Ensure and monitor compliance with Central Operations post procedures;
Respond to shop tenants and customers when security is called;
Monitor and facilitate resolution of property security incidents, commanding operations and providing support to the team—from initial suspicion of a hazardous situation until its conclusion—or guiding them in responding to an incident and activating necessary mechanisms to resolve the incident or mitigate an imminent risk;
Utilize required subsystems to manage incidents;
Coordinate with shop tenants to implement the dual-custody system and ensure an Inspector is assigned to open and close each high-risk operation;
Conduct daily briefings with Inspectors;
Involve the Security Manager and/or Supervisor in all critical situations occurring at the property;
Ensure dissemination of information communicated by the Manager to Central Operations teams and other floor teams;
Investigate all staffing shortages occurring during one’s shift and report them to the Security Manager;
Deliver security lectures and practical/theoretical training sessions, explaining to subordinates the standards adopted and practiced by official agencies and competent authorities;
Stay updated on current Private Security legislation;
Propose improvements based on post-incident analysis;
Develop and supervise organic and third-party employees;
Supervise, coordinate, and monitor fire brigade team incidents, keeping the immediate supervisor informed of all occurrences.
POSITION REQUIRES FIREARM CARRYING AUTHORITY
**NOTES**
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Completed undergraduate degree in Private Security Management or Business Administration