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Job Summary: Direct customer support, product demand management, conducting trainings, presentations, and analytical reports, and proactive interaction with internal teams and customers. Key Highlights: 1. Participate in the creation of new solutions for healthcare services 2. An amazing, collaborative, and agile team in constant evolution 3. A culture that encourages professional growth and development Funcional Health Tech is driven by the conviction that health is the cornerstone of people's lives; therefore, we break down barriers to promote it sustainably. To fulfill our purpose, we innovate daily by uniting people, technology, and data to provide the healthcare ecosystem with solutions that generate efficiency and sustainability across the entire value chain. Here, you will directly or indirectly contribute to creating new solutions for diverse healthcare services — because this is the daily mission of all of us at Funcional. We research, create, and make things happen — it’s in our DNA. **Responsibilities and Duties** **Your mission as a Customer Support Assistant will be:** * Providing direct customer support for the Pharma Business Unit. * Managing and configuring Trade product demands. * Conducting trainings, presentations, analytical reports, and spreadsheets. * Addressing customer requests\|activities. * Using systems contracted by customers. * Proactively interacting with internal departments, teams, and customers to ensure customer success and satisfaction. **Requirements and Qualifications** **To succeed in this role, we expect you to have:** * A degree in Administration, Accounting, Engineering, Marketing, Data Science, or related fields; or currently pursuing or having completed an academic program, preferably in related areas. * Experience or familiarity with customer relationship management. * Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. * Ability to deliver effective presentations and communicate clearly. **Additional Information** **What it’s like to work at Funcional Health Tech:** * Our team is amazing — we collaborate and achieve more together. * Our culture is agile, and we are constantly evolving. * We encourage professional growth and employee development through various initiatives and events, including a dedicated training platform, monthly webinars, and our internal Hackathon, “Baratona.” "Funcional recognizes that diversity brings business benefits and that a pluralistic, collaborative environment fosters innovation. Therefore, our opportunities embrace all talents without distinction based on color, race, gender, or any disability condition. All talents may participate equally in Funcional’s selection processes. Join our team!" **About Funcional Health Tech** For over 25 years, we have believed that caring for health means caring for life in its fullest form — connecting companies, pharmacies, industries, and people to expand access to medicines and promote intelligent, sustainable care. Our team is collaborative, diverse, and passionate about generating real impact. Restless curiosity with purpose. Innovation is our nature — and we do it with data intelligence and a focus on value, because people’s lives are our purpose. We leverage cutting-edge technology, data analytics, and a multidisciplinary team to build solutions that improve the health journey of millions of Brazilians. Our new positioning reinforces who we’ve always been: leaders in transforming healthcare by uniting intelligence, empathy, and purpose. Here, you’ll directly contribute to creating and refining solutions that facilitate access, improve treatment adherence, and deliver tangible results for patients and partners. We research, create, and implement — because caring is in our DNA. **What You’ll Find Here** Caring for people is the essence of our business. Our benefits are designed to support your health, well-being, development, and work-life balance: **For Your Health:** * Health and dental insurance * Pharmacy Benefit: Funcional subsidizes part of your medications * Life insurance * Flu vaccination * Integrated health management program for employees and dependents * TotalPass: access to gyms and wellness services **For Your Family:** * Childcare allowance * Extended maternity and paternity leave **For Your Well-being and Development:** * Remote work allowance (for remote positions) * Commuter allowance (for on-site positions) * Meal/food allowance * Annual Profit-Sharing Program (for eligible positions) * Birthday day off * Continuous development initiatives * Partnerships with educational institutions **Here, your talent finds purpose.** **OUR CULTURE** **CONNECTED WITH THE CUSTOMER!** We listen actively, understand needs, and create solutions that delight and generate real impact. Our customer-centricity is human, empathetic, and data-driven. \#EMPATHYTHATTRANSFORMS **UNWAVERING ETHICS!** We do what is right — always, even when it’s harder. Ethics lies at the heart of every decision, relationship, and delivery. For us, integrity is foundational — not optional. \#NOCORNERCUTTING **EXCELLENCE DELIVERS VALUE!** We act with quality, efficiency, and agility. Excellence is our daily commitment to life. \#EXCELLENCEISRESPECT **COLLABORATION WITHOUT BORDERS!** We are stronger together. We overcome challenges, combine knowledge, and connect people, departments, and partners to create comprehensive, integrated solutions. \#TOGETHERFOR\+HEALTH **PURPOSEFUL RESTLESSNESS!** Innovation is our nature — and we do it with data intelligence and a focus on value. We question the present to build a healthier, more accessible future. \#MEANINGFULINNOVATION **HERE, WE SPEAK STRAIGHT!** Speaking truthfully and listening attentively is how we build trust. We value direct, respectful, and constructive dialogue — that’s how healthy relationships are built. \#STRAIGHTTALK
