19409-junior monitoring analyst

Description

Job Summary: IT professional with solid experience in service and system monitoring, working in critical environments, focusing on incident resolution and continuous improvement. Key Highlights: 1. Solid experience in service and system monitoring 2. Experience in critical environments with a focus on definitive incident resolution 3. Creation and maintenance of automation scripts in Shell Script and Python Description: Required Qualifications * Availability to work on-site in Osasco/SP; * Bachelor's degree in Information Technology; * Solid experience in service and system monitoring; * Practical experience with Grafana and Zabbix tools. * Work in critical environments, focusing on definitive incident resolution; * Perform monitoring using Grafana, Graylog, and Zabbix dashboards; * Document technical processes and propose continuous improvements; * Create and maintain automation scripts in Shell Script and Python; * Implement and support Java applications on JBoss, WebSphere Application Server, Apache/HTTP Server, and MobileFirst; * Execute deployments, analyze logs, perform troubleshooting, and monitor performance in production and test environments; * Work on API Management and infrastructure for critical applications; * Identify and analyze deviations from normal application behavior, highlighting exceptional situations (e.g., increased execution time, abnormal errors), and issuing technical reports; * Handle and analyze incidents in production environments, focusing on stability and performance; * Manage incidents, including crisis room coordination, screen sharing, explanation of identified failures, and executive escalation, clearly communicating affected services. 2511270202401812001