Junior Technical Support Assistant

Description

**About the company:** Omniteca is a group with over 15 brands in its portfolio. Focused on creating innovative, affordable, and high-quality products that simplify people's daily lives. We operate across diverse segments including home, technology, pets, sports, and decoration. This position is part of the **Business Unit** Omni**sports**, which offers a complete line of products for sports activities, outdoor leisure, camping, and fishing. Here, we combine functionality and performance to inspire movement, adventure, and well\-being. Among our main brands are **NTK, Acte, Muvin, Guepardo, TAG**, and others. **About the position:** Acts as operational support in maintaining the company’s standards and processes, ensuring routines are executed as defined and deviations are promptly identified and addressed. This is an entry-level position with a strong focus on **execution, control, and organization**, playing a fundamental role in sustaining operational efficiency. **Key responsibilities:** * Support maintenance of the quality management system; * Control and organize documents (procedures, instructions, records); * Monitor operational and quality indicators, record and track non-conformities; * Support internal and external audits, perform basic process or product inspections; * Assist in standardization and process improvement. **Requirements:** * Completed high school education (mandatory); * Currently enrolled in a technical or undergraduate program (Quality, Logistics, Administration, or related fields). **Preferred qualifications:** * Experience with quality tools (5S, PDCA, Cause-and-Effect Diagram); * Prior experience in logistics, inventory, or operational environments; * Familiarity with ERP or WMS systems; * Experience monitoring indicators (KPIs) and operational reporting; * Participation in internal audit routines or process inspections; * Knowledge of document control and organization (procedures, records, work instructions); * Intermediate Excel skills (tables, filters, controls). **Omnibenefícios:** * **On-site Meal Benefit:** More convenience with an internal restaurant for your daily meals. * **Meal Allowance (VA):** More flexibility to supplement your meals. * **Health Insurance Plan:** Take care of your health with a modern, digital, and high-quality plan, extended to your loved ones. * **Dental Insurance Plan:** Protect your smile (and your family’s) with an extensive network of providers. * **Mobility Allowance:** A benefit designed to support your daily commute. ️‍* ️ **Totalpass:** Take care of your physical health with access to gyms, studios, and online classes. * + ️ **Sesc Partnership:** Enjoy cultural, sports, and leisure activities for all tastes. * **Birthday Day Off:** In your birth month, you receive one paid day off to celebrate your way. Enjoy! * **Bonus Policy:** We recognize your dedication through a bonus policy aligned with results. * **University Tuition Discount:** Support your development with special conditions at educational institutions. * **Education Assistance:** We support your professional growth by covering a percentage of courses and training aligned with your area of expertise. * **Pharmacy Partnership:** Special discounts to facilitate access to your medications. * **Life Insurance:** Protection and peace of mind for you and your family at all times. **Here, everyone is welcome! We value a diverse and inclusive environment where each individual can truly be themselves.**