Job Summary: The Itaú is seeking a Tech Lead to lead the evolution of strategic technical products within the Digital Journeys Squad, promoting best practices and innovation. Key Highlights: 1. Lead the squad technically and promote engineering best practices 2. Evolve and maintain the unassisted channels module 3. Implement technical solutions, leveraging automation and intelligence Itaú is Brazil’s most valuable brand, the best company to work for according to Great Place to Work, and the largest bank in Latin America. We impact over 98 million customers daily across 18 countries. We are made of people, and we believe that having a team with plural origins, cultures, beliefs, experiences, ethnicities, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an environment of respect and appreciation for differences. The Digital Journeys Squad is looking for a Tech Lead to lead the evolution of strategic technical products at Itaú Unibanco. Our squad is responsible for solutions such as the Experience Management Portal, which supports and accelerates the Modernization of Journeys ecosystem within Itaú. We are seeking a candidate for the **Tech Lead** position who wishes to grow and learn, share knowledge, collaborate, and innovate—delivering value to all our customers. In this role, you will: * Lead the squad technically, promoting engineering best practices; * Evolve and maintain the unassisted channels module within the Experience Management Portal; * Implement technical solutions supporting the Journeys Modernization program, leveraging automation and intelligence in products; * Refine requirements and conduct meetings with stakeholders; * Define architecture and integration strategies with internal platforms; * Ensure technical support and high-quality assistance to developers. * Experience or knowledge of development on the ServiceNow platform; * Knowledge of Data Mesh; * Experience with cloud architecture (preferably AWS); * Knowledge of API Gateway and related services; * API security practices (OAuth2, OpenID, rate limiting, etc.); * Solid programming logic and ability to design scalable solutions; * Data modeling; * Relational (SQL) and NoSQL databases; * AWS Data & Analytics services (Glue, Athena, QuickSight). **Preferred Qualifications** * Integration of AI into products and processes. **As an Ituber, you’ll enjoy:** * Commuter Pass * Meal Voucher (restaurants) / Food Voucher (supermarkets) * Health Insurance (Fundação Saúde Itaú **or** Central Nacional Unimed) * Dental Insurance (Odontoprev **or** Interodonto) * Life Insurance * Profit Sharing (PLR – Participação nos Lucros e Resultados), contingent upon the bank’s performance * Private Pension Plan * Exclusive discounts on our financial products * Extended maternity and paternity leave * Daycare / Babysitter Assistance (for parents) * Study Incentives * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) \+ Additional benefits you may discover during the hiring process * Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/ * We encourage applications from people with disabilities for all positions; therefore, feel free to apply for roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber**