Description
Job Summary:
Operate, support, and administer SAP environments (DEV, QAS, and PRD), ensuring system stability, availability, and service continuity; monitor performance and capacity; and manage security and technical integrations.
Key Highlights:
1. We work autonomously to write our own journey
2. Freedom to be who we are
3. Opportunity to make things happen
We are more than a machine—we are people who transform and **create infinite possibilities.**
We work to **simplify and accelerate businesses for everyone**, delivering intelligent financial solutions. Here, we invest in **technology**, foster **development**, and drive **innovation** to forge new possible paths and generate positive global impact.
At Cielo, we work with **autonomy** to write our own journey, **freedom** to be who we are, and the opportunity to **make things happen**. We are a team that **dreams collectively**, offering a comprehensive experience while prioritizing the physical and mental well-being of our 7,000+ employees and their families.
We believe in **inclusion and embracing all people**, honoring their uniqueness and diverse life experiences.
Let’s achieve your dreams together!
**Responsibilities and Duties**
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**There’s a place for you in this purpose:**
* Operate, support, and administer SAP environments (DEV, QAS, and PRD), ensuring system stability, availability, and service continuity;
* Monitor SAP environment availability, performance, and capacity; analyze and resolve dumps, jobs, locks, and technical failures;
* Execute secure and controlled SAP instance start/stop operational procedures;
* Administer the Transport Management System (TMS) and execute transports across environments, supporting change windows and deployment processes;
* Manage SAP security by creating and administering users, profiles, and authorizations in ABAP and Java environments, meeting audit and compliance requirements;
* Administer technical integrations, including RFCs, IDocs, connections to legacy systems, digital certificates, SSL, and secure connectivity;
* Maintain and evolve the SAP environment through application of SAP Notes, Support Packages, upgrade support, SAP projects, and obsolescence management based on the Product Availability Matrix (PAM).
**Requirements and Qualifications**
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**What does \#TimeCielo expect from you?**
* Proven experience with SAP Basis;
* Administration of the SAP NetWeaver platform;
* Experience with SAP ECC and/or SAP S/4HANA;
* Experience with SAP Solution Manager;
* Administration of SAP users, profiles, and authorizations;
* Proven experience in critical production environments;
* Mandatory SAP Basis certification or equivalent proven experience.
**What boosts your chances?**
* Knowledge of SAP HANA;
* Experience with Linux, Windows Server, and/or AIX operating systems;
* Experience with Oracle, SQL Server, or SAP HANA databases;
* Knowledge of SAP Web Dispatcher and SAPRouter;
* Knowledge of SAP Java environments;
* Experience with cloud environments (AWS, Azure, or GCP);
* ITIL and/or COBIT certifications.
**Additional Information**
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**Why live infinite possibilities alongside us?**
* Medical and Dental Assistance;
* Annual Variable Compensation (PPR);
* Meal and Food Allowance;
* Commuter Bus/Transportation Voucher or Parking;
* Hybrid Work Model;
* Remote Work Allowance;
* Life Insurance;
* Home and Auto Insurance;
* Family Funeral Assistance;
* Private Pension Plan;
* Access to specialists via dedicated channel (nutrition, psychology, gynecology, etc.);
* Vaccination Campaign;
* Access to various courses on our Educa platform;
* Wellhub;
* Healthy Pregnancy Program;
* Extended Maternity and Paternity Leave;
* Childcare Allowance;
* Birthday Day Off;
* Flexible Dress Code;
* Flexible Working Hours;
* Short Fridays;
* Extended Lunch Break (1h30\).