Browse
···
Log in / Register
Job Summary: This role involves cordially receiving patients, managing their data, providing exam instructions, and supporting administrative tasks in a philanthropic health institution. Key Highlights: 1. Human-centered patient care 2. Focus on science and healthcare 3. Culture of Innovation, Sharing, Governance, and Trust **Who We Are:** --------------- We are a **private, non-profit, and philanthropic institution** that, for over 45 years, has passionately dedicated itself to transforming the health of Brazilians through science and care. Our commitment is to improve the population's quality of life and deliver excellence in diagnostic services—efficiently and with cutting-edge technology. Currently, we allocate at least **60% of our output to SUS – the Unified Health System**. All this so that we can provide high-quality, accessible healthcare for all Brazilians! Science, education, and well-being underpin our actions. Guided by this focus, we advance within our cultural pillars: **Innovation, Sharing, Governance, and Trust!** **Transforming people's health in Brazil through science is our purpose.** **If this desire also resonates with you, join the AFIP team!** **\#Vemserafip** **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Greet patients courteously, ensuring human-centered service. * Identify and verify personal information (name, ID document, and physician's request). * Guide patients on ticket issuance, service order, and estimated waiting time. * Provide clarifications regarding exam preparation (fasting, urine collection, stool collection, etc.). * Register patients in the system and print identification labels. * Issue consent forms and other documents required for service. * Record incidents in the system (e.g., inadequate preparation, adverse reactions, refusal of exams, etc.). * Answer telephone calls for exam scheduling and answering inquiries. * Prepare and verify reports related to registrations and medical requests. **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ * Completed high school education. **Additional Information** **Work Schedule** ----------------- * 180H \| 05:45 \- 13:57 \- SAT COMP **Benefits:** --------------- * Medical Assistance; * Dental Assistance; * Totalpass; * Transportation Allowance; * Food Allowance; * Meal Allowance. **Quality of Life Program:** Caring for Those Who Care, offering various free services to employees. * Birthday Check-Up * Psychological Support * Quick Massage * Acupuncture * Family Physician * Nutritionist. Some services are available to family members at reduced rates. **Important:** We do not charge any fees during our selection processes. Founded over 45 years ago from the dream of a pioneering group of physicians and researchers, AFIP is a philanthropic institution operating comprehensively across healthcare—in research, education, and service delivery. A reference in diagnostic medicine, we are Accredited with Excellence by ONA at Level 3 and by PALC, performing 7 million exams per month. With over 3\.4 thousand employees, we operate across 13 states and more than 150 cities.
